Приложение Е (справочное). Перечень литературы

Приложение Е
(справочное)

Перечень литературы

Е.1 Стандарты ИСО

ISO 9241-1, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 1: General introduction*(1)

ISO 9241-2, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 2: Guidance on task requirements*(2)

ISO 9241-3, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 3: Visual display requirements*(3)

ISO 9241-4, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 4: Keyboard requirements*(4)

ISO 9241-5, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 5: Workstation layout and postural requirements*(5)

ISO 9241-6, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 6: Guidance on the work environment

ISO 9241-7, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 7: Requirements for display with reflections*(6)

ISO 9241-9, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 9: Requirements for non-keyboard input devices

ISO 9241-10, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 10: Dialogue principles*(7)

ISO 9241-11, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 11: Guidance on usability

ISO 9241-12, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 12: Presentation of information

ISO 9241-13, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 13: User guidance (ИСО 9241-13, Эргономические требования к офисным работам с использованием видеодисплейных терминалов (VDT). Часть 13. Руководство пользователя)

ISO 9241-14, Ergonomics requirements for office work with visual display terminals (VDTs) - Part 14: Menu dialogues (ИСО 9241-14, Эргономические требования к офисным работам с использованием видеодисплейных терминалов (VDT). Часть 14. Диалоги меню)

ISO 9241-15, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 15: Command dialogues

ISO 9241-16, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 16. Direct manipulation dialogues

ISO 9241-17, Ergonomic requirements for office work with visual display terminals (VDTs) - Part 17: Form-filling dialogues

E.1.1	ISO 9000-3, Quality management and quality assurance standards - Part 3: Guidelines for the application of ISO 9001:1994 to the design, development, supply, installation and maintenance of software*(8)
E.1.2	ISO/IEC 9126, Information technology - Software product evaluation - Quality characteristics and guidelines for their use*(9)
E.1.3	ISO 13407, Human-centred design process for interactive systems*(10)
E.1.4	ISO/IEC 14598-1, Information technology - Software product evaluation - Part 1: General overview.

E.2	Важные публикации
E.2.1	Bevan, N. (1995) Measuring usability as quality of use. Journal of Software Quality, 4,115 - 130.
E.2.2	Bevan, N. and Macleod, M. (1994) Usability measurement in context. Behaviour and Information Technology 13, 132 - 145.
E.2.3	Bevan N and Azuma M (1997) Quality in use: Incorporating human factors into the software engineering lifecycle. In: Proceedings ISESS'97, Third International Software Engineering Standards Symposium, June 1 - 6,1997, Walnut Creek, California, USA. IEEE Computer Society.
E.2.4	Chin, J.P., Diehl, V.A., and Norman, K.L. (1988). Development of an instrument measuring user satisfaction of the human-computer interface. Proc. ACM CHI'88 Conf. (Washington, DC 15 - 19 May), 213 - 218.
E.2.5	Dumas S D and Redish J С (1994) A practical guide to usability testing. Ablex Publishing Corporation.
E.2.6	ETSI (1991) Guide for usability evaluations. ETSI/TC-HF(91)4.
E.2.7	Houwing E.M., Wiethoff M., and Arnold A.G. (1993). Introduction to cognitive workload measurement. Delft University of Technology, Laboratory for Work & Interaction Technology (WIT Lab).
E.2.8	Johnson P J (1992) Human Computer Interaction: psychology, task analysis and software engineering. McGrawHill.
E.2.9	Kirakowski J & Corbett M, (1993), SUMI: the Software Usability Measurement Inventory, B.J. Ed. Technol. 24.3, 210 - 214.
E.2.10	Kirakowski J (1996) The software usability measurement inventory: background and usage. In: P Jordan, В Thomas, & B Weerdmeester, Usability Evaluation in Industry. Taylor & Frances, UK.
E.2.11	Kirwan В and Ainsworth L.K. (eds) (1992) A guide to task analysis. Taylor and Francis (London and Washington).
E.2.12	Lewis, J.R. (1995) IBM computer usability satisfaction questionnaires: psychometric evaluation and instructions for use. Int. J. Human-Computer Interact, 7(1), 57 - 78.
E.2.13	Macleod M, Bowden R, Bevan N and Curson I (1997) The MUSiC performance measurement method, Behaviour and Information Technology, 16.
E.2.14	Nasa-Ames Research Center, Human Performance Group (1986) Collecting NASA Workload Ratings: A Paper-and-Pencil Package. Moffet Field, CA: NASA-Ames Research Center.
E.2.15	Nielsen J (1993) Usability Engineering. Academic Press.
E.2.16	Shneiderman, В (1992) Designing the User Interface. Strategies for Effective Human-Computer Interaction, Addison-Wesley, Reading, MA.
E.2.17	Snyder, K.M. (1991) Guide to software usability. IBM Corporation, Order No. SC26-3000-00.
E.2.18	Thomas С and Bevan N, eds (1995) Usability Context Analysis: A practical guide, Version 4. National Physical Laboratory, Teddington, UK.
E.2.19	Thomas С and Curson I, eds (1996) Performance measurement handbook, Vol. 3. National Physical Laboratory, Teddington, UK.
E.2.20	Whiteside J, Bennett J, Holzblatt К (1988) Usability engineering: our experience and evolution. In: Handbook of Human-Computer Interaction, Helander M (ed). Elsevier.
E.2.21	Zijistra, F.R.H. (1993) Efficiency in Work Behaviour: a Design Approach for Modern Tools. Delft: Delft University Press.